At thehighroller casino, we believe that enjoying our games should always be a fun and positive experience. Responsible gambling is at the forefront of our mission, ensuring that players can engage safely and confidently. Below, we answer common questions regarding our responsible gambling tools, debunk myths, and provide insights to help you make informed decisions.

What are responsible gambling tools?

Responsible gambling tools are features that help players manage their gaming habits effectively. These tools promote safer gambling practices and allow you to set limits on your activities. They include:

• Deposit Limits: You can set a maximum amount of money you wish to deposit within a specific timeframe (daily, weekly, or monthly). This helps you control your spending.
• Loss Limits: Set a cap on how much you are willing to lose during a gaming session. Once you reach this limit, you will not be able to continue playing until the next period begins.
• Wagering Limits: Control how much you wager over a certain period. This can prevent you from betting more than you intended.
• Time-Outs: If you feel overwhelmed, you can take a break from gaming for a set period, allowing you to return with a fresh perspective.
• Self-Exclusion: If you need a longer break, you can exclude yourself from the casino for a defined period, ranging from months to years.

How can I use these tools?

Using responsible gambling tools is straightforward. You can access these features in your account settings. Here’s how:

1. Log into your account.
2. Navigate to the “Responsible Gambling” section.
3. Select the tools you wish to implement, such as deposit or loss limits.
4. Set your desired amounts and timeframes.
5. Save your settings to activate the tools.

These settings can be adjusted at any time, but be aware that increasing limits may take time to take effect, ensuring you have time to reconsider your decision.

What support is available for players?

If you ever feel that your gambling habits are becoming problematic, offers support through various channels:

• Live Chat: Speak directly with our support team for instant assistance.
• Email Support: Reach out to our dedicated support team via email for detailed queries.
• Responsible Gambling Resources: Access guides and links to organisations that provide help, such as GamCare and BeGambleAware.

Common Myths about Responsible Gambling

Myth 1: Responsible gambling tools are just for problem gamblers.

Fact: Everyone can benefit from responsible gambling tools, regardless of their gaming habits. They are designed to enhance your gaming experience and ensure you’re always in control.

Myth 2: Once I set a limit, I can’t change it.

Fact: You can adjust your limits as needed. However, increasing deposit limits may require a waiting period to prevent impulsive decisions.

Myth 3: Taking a break means I have a gambling problem.

Fact: Taking regular breaks is a healthy practice. It allows you to reflect on your gaming habits and prevent burnout.

Myth 4: Self-exclusion is permanent.

Fact: Self-exclusion can be temporary. You have the option to choose how long you wish to be excluded, and you can return once the period has ended.

What are the benefits of responsible gambling tools?

At , we are committed to promoting a safe and enjoyable gaming environment. By using our responsible gambling tools, you can ensure that your gaming experience remains fun and within your control. If you have any questions or need assistance, our support team is always here to help!